Return Policy

At Herbishield, we strive to ensure customer satisfaction with our high-quality herbicide products. If you are not completely satisfied with your purchase, we offer a return policy under the following conditions.

1. Eligibility for Returns

1.1 Products must be returned within 2 Days from the date of delivery. 1.2 Only unopened, unused, and undamaged products in their original packaging are eligible for return. 1.3 Opened or used products cannot be returned due to safety and regulatory reasons. 1.4 Proof of purchase (receipt or order confirmation) is required for all returns.

2. Return Process

2.1 To initiate a return, contact our customer support team at care@herbishield.com with your order details. 2.2 Once your return request is approved, you will receive instructions on how to return the product. 2.3 The customer is responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item received or defective product). 2.4 Upon receiving the returned item, we will inspect it and notify you of the approval or rejection of your refund.

3. Refund Policy

3.1 Approved returns will be processed, and a refund will be issued to the original payment method within 15 Working Days. 3.2 Shipping charges are non-refundable, except in cases of incorrect or defective products. 3.3 If the refund is delayed, please check with your bank or payment provider, as processing times may vary.

4. Exchanges

4.1 We only replace items if they are defective or damaged upon arrival. 4.2 If you need an exchange for the same item, contact our customer support team.

5. Non-Returnable Items

5.1 Products that have been opened, used, or damaged due to customer mishandling. 5.2 Items purchased during clearance sales or promotional discounts. 5.3 Products returned after the return period has expired.

6. Changes to the Return Policy

6.1 Herbishield reserves the right to modify this return policy at any time. 6.2 Any changes will be posted on this page with an updated date.

For any further inquiries regarding returns, please contact us at 

Dhara Seeds LTD

71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Email : care@herbishield.com

Whatsapp us @ +44 7411566812